A letter in the Aug. 4, 2009, Tomahawk Leader:
My wife and I moved our home and business to Tomahawk four years ago and have been trying to get high speed internet to our location, on the north end of Tannery Road, for all of those four years. After years of phone calls to various high speed internet providers, we were finally told by Charter Communications that they can service our location. We agreed to pre-paid for six months service, $179.94, and were told that we would receive installation on Monday, July 20.
On that Monday, the installation technician from Broadband, told us that Charter Communication was incorrect and they could not service our address. We have now exhausted our options with Verizon, Solarus and Charter, which all advertise service to the Tomahawk area. At the very least, this is deceptive advertising. Their high speed lines are approximately six blocks away and all of these providers are unwilling to extend it to our location.
We own and operate a high precision machining business, K F Honing LLC, that relies on email and internet transmission of blueprint, requests for quotes (RFQs) and similar large documents. Not having high speed internet has slowed the growth of our business, and since our customer base is nationwide, this lack of technology reflects on our Northwoods area in a very negative way. We know there are other businesses and professionals in our same position.
Perhaps everyone does not know, but simple things like online banking, tracking a UPS or FedEx package or accessing a TV stations web site are not obtainable with dial-up service because it takes too long to load. Global Positioning Systems, GPS, (Garmin or Tom-Tom), map updates, essential to obtain a business location, are also not able to be accessed with dial-up service.
It is time that we have this high speed internet technology available to all at a reasonable price. Wild Blue and other “satellite” based services, an alternative, is twice the per month over Charter, Solarus or Verizon, with up-front installation fees approaching $400. This is not economical and comes with NO guarantee that it is faster than dial-up.
Perhaps some of the Federal stimulus monies should be used for this project that will actually pay some of the investment with improved business communication and growing businesses, with building projects and additional jobs which will add to the tax base.
Thank you for allowing us this forum to discuss the lack of internet technology in the Northwoods.
Bob and Judy Mijolevic